In some cases the word file being uploaded is under password protection or in read only mode. In this case the system can not open the file to generate the final approved PDF and will keep the file not converted to PDF.
The E-Sign process will be completed and the cover letter as evidence document will be kept along with the approved open file.
Answer for Why my word file does not get PDF version after approval
Author: Rami.Azulay
Expert in deployment of lifecycle management system into Medical Device vendors who seeking warranting successful Medical Device Auditing and Regulatory Compliance through Process Automation Tools It is no secret that Medical Device companies incur much costs and organizational stress relating to creating and maintaining their Technical File, DHF or ISO documentation, especially before first time submission or external auditing by notified bodies. https://il.linkedin.com/in/ramiazulay