OVERVIEW
In some situations, users may choose not to display the file name on a cover letter for various reasons, such as maintaining a clean and professional appearance or avoiding redundancy.
HOW TO MANAGE THE DISPLAY OF START ROUTING COMMENTS:
- Select System Settings from Admin > System Configuration.
- Select/Unselect the checkbox for Display file name on cover letter in the DMS and Electronic Signature Settings section.
When the user selects this checkbox, File name will be displayed in the cover letter.
When the user unselects this checkbox, File name will be displayed in the cover letter.